Privacy Policy

How we collect, use, and protect your data

At FexZoh, we take your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our classifieds marketplace platform.

1. Information We Collect

We collect information that you provide directly to us when you:

  • Create an account (name, email address, phone number)
  • Post an advertisement (product details, images, location, contact information)
  • Contact other users or our support team
  • Complete transactions or use payment features
  • Participate in surveys or promotions

We also automatically collect certain information about your device and usage, including IP address, browser type, device identifiers, and pages visited.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related confirmations
  • Verify your identity and prevent fraud
  • Communicate with you about products, services, and promotions
  • Personalize your experience and deliver relevant advertisements
  • Monitor and analyze usage patterns and trends
  • Ensure compliance with our Terms of Service

3. Information Sharing

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  • With other users: When you post ads or contact sellers/buyers, your public profile information and contact details are shared as necessary to facilitate transactions.
  • Service providers: We share information with third-party vendors who help us operate our platform (payment processors, hosting providers, analytics services).
  • Legal requirements: We may disclose information if required by law or to protect our rights, property, or safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure socket layer (SSL) technology, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt-out of marketing communications
  • Export your data in a portable format

To exercise these rights, please contact us at support@FexZoh.com.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings. Disabling cookies may limit certain functionalities of our platform.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

FexZoh Privacy Team

Email: privacy@FexZoh.com

Address: Onitsha, Anambra, Nigeria